One of the first blogs I started reading by a fellow speaker was John Spence. His March post with this same title was very thought–provoking and I determined right then and there to start a Lifepoint blog. It’s pretty hard to limit this list to 4 things, but here it is:
1. I don’t have to be right. Having the attitude of “I’m right and I’ll prove it” is definitely an obstacle in effective communication. Whether it’s dialogue with a co-worker or my spouse, when I am focused on being right, I don’t truly listen. I’m too busy thinking about my rebuttal to hear or respond well to them. (Warning – your pride will take a beating if you apply this lesson. But your relationships will improve with more effective communication. Pride – as in inflated ego is overrated anyway.)
2. Be real and be willing to confront an issue. Okay – I’ll admit it. I’m a pleaser. Like most characteristics, there are 2 sides to this. Indeed, I’m quite a diplomat and I excel at customer service. But as a leader, (“boss-lady”), there are times when direct confrontation is called for. I have found that a problem left to fester only gets worse with time – not better. So the ostrich’s approach of sticking his head in the sand is a sorry tactic and simply doesn’t work in business.
3. Take care of yourself – stress will eat you alive if you let it. None of us are indispensable – though we perceive ourselves to be. Rest, refuel, refresh and take time for family and friends.
4. The 80/20 rule is as certain as the law of gravity. Understanding the rule is critical. It prevents whining, resentment and bitterness. You simply can’t change people. Be thankful when you have the passion, vision and energy to do what others are unwilling to do. (That means you’ll have things they only dream of having.)
The Best is Yet to Come,
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